Telecalling Team Leader

ob Summary

The Real Estate Team Leader is responsible for leading, mentoring, and managing a team of real estate sales executives to achieve sales targets, generate revenue, and deliver exceptional customer service. The role involves driving business growth, monitoring team performance, developing sales strategies, and ensuring successful property transactions.

Key Responsibilities

Team Management

• Lead, motivate, and supervise a team of real estate sales consultants.

• Set individual and team sales targets and monitor performance.

• Conduct regular team meetings, coaching sessions, and performance reviews.

• Recruit, train, and onboard new sales team members.

Sales & Business Development

• Develop and implement effective sales strategies to achieve business objectives.

• Generate leads through networking, referrals, and marketing initiatives.

• Support team members in closing high-value property deals.

• Build and maintain relationships with developers, investors, and clients.

Client Relationship Management

• Ensure high levels of customer satisfaction throughout the sales process.

• Handle escalated client concerns and resolve issues promptly.

• Guide clients regarding property investment opportunities and market trends.

Market Analysis

• Monitor real estate market trends, competitor activities, and pricing strategies.

• Provide market insights and recommendations to management.

• Identify new business opportunities and emerging markets.

Reporting & Compliance

• Prepare daily, weekly, and monthly sales reports.

• Maintain accurate records in CRM systems.

• Ensure compliance with company policies, legal regulations, and industry standards.

Required Qualifications

• Proven track record of achieving sales targets.

• Knowledge of local real estate laws, regulations, and market dynamics.

Required Skills

• Strong leadership and team management abilities.

• Excellent communication and negotiation skills.

• Sales planning and target achievement.

• Customer relationship management.

• Problem-solving and decision-making skills.

• Proficiency in CRM software and Microsoft Office.

• Ability to work in a target-driven environment.

Key Performance Indicators (KPIs)

• Team sales revenue.

• Number of property bookings/closures.

• Lead conversion rate.

• Customer satisfaction scores.

• Team productivity and retention.

• Achievement of monthly and quarterly targets.

Salary & Benefits

• Competitive fixed salary.

• Performance-based incentives and commissions.

• Career growth opportunities.

• Training and development programs.

• Health and other company benefits as applicable.

Reporting To: Sales Manager / General Manager – Sales
Department: Real Estate Sales
Location: As per company requirements

• It is a Full Time Sales / Business Development job for candidates with 1 - 3 years of experience.