Sales Telecalling Executive

# Job Description – Telecaller Executive (IT Sales)

We are looking for a motivated and energetic **Telecaller Executive** to join our IT Sales team. The ideal candidate will be responsible for contacting potential clients, promoting our IT services, generating qualified leads, and maintaining strong customer relationships through effective communication.

## Key Responsibilities

* Make outbound calls to prospective clients to introduce the company's IT services.

* Identify customer requirements and recommend suitable solutions.

* Generate and qualify leads through telecalling.

* Schedule meetings or product demonstrations for the sales team.

* Follow up with potential clients to convert inquiries into business opportunities.

* Maintain accurate records of customer interactions, leads, and follow-ups in CRM or Excel.

* Build and maintain long-term relationships with clients.

* Achieve daily, weekly, and monthly calling and lead generation targets.

* Coordinate with the sales team to ensure smooth customer handover and follow-up.

* Stay updated on the company's products, services, and industry trends.

## Required Skills

* Excellent verbal communication and interpersonal skills.

* Strong convincing and negotiation abilities.

* Good listening and problem-solving skills.

* Basic knowledge of computers, MS Office, email, and internet usage.

* Ability to work in a target-driven environment.

* Positive attitude, self-motivated, and eager to learn.

* Ability to manage time effectively and handle multiple tasks.

## Qualifications

* Graduate or Undergraduate in any discipline.

* Prior experience in telecalling, customer service, BPO, or IT sales is preferred.

* Freshers with excellent communication skills are also encouraged to apply.

## Preferred Candidate Profile

* Confident and professional communication style.

* Customer-focused approach with strong relationship-building skills.

* Ability to work independently as well as in a team.

* Passion for sales and business development.

* Willingness to work from the office on a full-time basis.

• It is a Full Time Sales / Business Development job for candidates with 6 months - 1 years of experience.