Telecalling Executive

🎯 Job Summary

The Telecaller will be responsible for handling admission-related inquiries, calling prospective parents, explaining school programs, and converting inquiries into confirmed admissions. The role requires excellent communication skills, follow-up ability, and polite behavior.

📝 Key Roles & Responsibilities

1. Call parents who have made admission inquiries (website, walk-in, reference, campaigns).

2. Provide detailed information about school curriculum, facilities, fee structure, and admission process.

3. Maintain daily call records and update the admission database.

4. Follow up with interested parents regularly until admission confirmation.

5. Schedule school visits, counseling sessions, and interaction meetings.

6. Handle parents’ queries politely and professionally.

7. Achieve monthly admission targets.

8. Coordinate with Academic Counsellor and Admission Team.

9. Maintain positive relationships with parents.

10. Prepare daily/weekly follow-up and conversion reports.

🎓 Required Skills

• Good communication skills (Hindi & English)

• Basic computer knowledge (Excel, CRM, Google Sheets)

• Convincing and negotiation skills

• Polite and confident personality

• Target-oriented approach

• It is a Full Time Sales / Business Development job for candidates with 6 months - 4 years of experience.