Telecalling Executive

Telecaller cum Sales Executive – Health Insurance

Alpha Insurance | Noida, Sector 50| Full-time | Work from Office (6 Days/Week) | Mon-Sat, 9:30 AM–6:30PM| Experience: 1-2 years in Health Insurance telecalling/telesales

Role Overview

Dual-role position: 60% Telecalling/Sales + 40% Administrative Work

Key ResponsibilitiesA. Telecalling & Sales (60%)

• Handle inbound inquiries on health insurance policies, coverage, premiums, and claims

• Make outbound calls to prospects and follow up on leads

• Conduct need-based selling (Individual, Family Floater, Critical Illness, Top-up plans)

• Achieve monthly sales targets and maintain client relationships

• Send quotations, comparisons, and renewal reminders

B. Administrative Tasks (40%)

• Maintain CRM/Excel databases of leads, customers, and policy details

• Prepare daily/weekly/monthly sales reports and performance trackers

• Process policy documentation, renewals, and coordinate with insurance companies

• Track renewal dates and send timely reminders

• Manage physical/digital filing systems and assist with data analysis

Required Qualifications

Mandatory:

• 1-2 years proven experience in health insurance telecalling/telesales

• Strong knowledge of health insurance products (policy terms, claims, waiting periods, co-payment, etc.)

• Proficiency in MS Excel and MS Office

• Excellent communication skills in Hindi and English

• Strong organizational skills and attention to detail

Compensation & Benefits

• Salary: ₹15k-25k/month + Performance-based Incentives

• Health insurance coverage

• Performance bonuses and career growth opportunities

Note: Only candidates with proven health insurance experience will be considered.

• It is a Full Time Sales / Business Development job for candidates with 1 - 6+ years Experience.