
Customer Support Executive
Location: Delhi, Lucknow, Ludhiana, Chandigarh, Jaipur
Education: Graduation
KRA:-
1. Lead Qualification: Identifying potential customers and qualifying them based on their needs and potential for purchase.
2. Sales Process: Navigate the sales cycle, from initial contact.
3. Relationship Building: Establishing and maintaining strong relationships with clients to foster repeat business.
Skills & Qualities
1. Strong Communication and Interpersonal Skills: Effective communication, active listening, and the ability to build rapport.
2. Customer Focus: Understanding customer needs and providing solutions
3. Goal-oriented: Motivated by achieving sales goals and targets.
4. Professionalism: Maintaining a professional demeanour and representing the company effectively.
5. Problem-Solving: Ability to identify and address customer issues.
6. CRM Proficiency: Ability to use Customer Relationship Management (CRM) software.
7. Data Entry Skills: Accuracy and efficiency in maintaining sales records
8. Fluency in English & Hindi languages: Depending on the business needs
If you have any more concerns, please feel free to contact us.
Khushi Kansal
HR Regalo Kitchens
9717134960