Telecaller Outbound

We are hiring a Customer Success Associate (Telecaller – Insurance Process) for our client. Kindly go through the job description and share your updated resume if you are looking for a job.

Key Responsibilities:

Make outbound calls to interested leads and advise them on suitable Health, Motor, and Life Insurance products.

Educate customers on policy benefits, features, and terms while resolving their queries effectively.

Achieve sales and customer satisfaction targets through proactive follow-ups and relationship building.

Maintain accurate records of customer interactions and update CRM systems accordingly.

Ensure high-quality communication standards with no MTI (Mother Tongue Influence) or RTI (Regional Tone Influence).

Collaborate with operations and client teams to ensure smooth process execution.

Required Skills & Competencies:

Excellent communication skills in English & Hindi (both verbal and written).

Strong customer handling ability with clarity in grammar and pronunciation.

Sales acumen with persuasive and convincing abilities.

Basic computer proficiency (MS Office, CRM usage).

Positive attitude, adaptability, and willingness to work in a dynamic environment.

Qualification & Experience:

Graduate in any field (mandatory).

Open to both freshers and experienced candidates.

Preferred: Experience in insurance/telesales/customer service.

Work Schedule & Compensation:

Shift: Rotational (Day shift till 8 PM for females; rotational shifts for males).

Working Days: 6 days/week.

Salary :

Fresher – up to ₹25,000 CTC

Experienced – up to ₹35,000 CTC (based on last drawn salary)

Interview Process:

HR Screening Round

Certification Test

Operations Round

• It is a Full Time Sales / Business Development job for candidates with 0 - 6+ years Experience.

More about this Telecaller Outbound job

1. What is the eligibility criteria to apply for this Telecaller Outbound job?
   Ans: The candidate should be Graduate and above and above with 0 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹35000 per month that depends on your interview. It's a Full Time job in Vadodara.
3. How many working days are there for this Telecaller Outbound job?
   Ans: This Telecaller Outbound job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller Outbound job?
   Ans: No, there is no fee applicable for applying this Telecaller Outbound job and during the employment with the company, i.e., Karizma Konnect.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller Outbound role?
   Ans: There is an immediate opening of 50 Telecaller Outbound at Karizma Konnect
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Telecaller Outbound job?
   Ans: This Telecaller Outbound job has 09:00 AM - 06:00 PM timing.