Telecaller Outbound

We are looking for an enthusiastic and result-driven Telecaller to handle leads generated through social media platforms (Instagram, Facebook, Google, etc.) for our Hair Transplant Clinic. The role involves contacting potential patients, understanding their concerns, educating them about our treatments, and converting inquiries into clinic appointments.

Key Responsibilities:

• Call and follow up with inbound leads generated via social media and digital campaigns

• Understand patient requirements related to hair loss, hair transplant, PRP, and other treatments

• Explain clinic services, procedures, pricing (as guided), and benefits clearly and confidently

• Schedule consultations and appointments for doctors

• Maintain accurate records of calls, follow-ups, and lead status in CRM or Excel

• Perform regular follow-ups to improve lead conversion

• Coordinate with marketing and clinic staff for smooth patient onboarding

• Achieve daily, weekly, and monthly call and conversion targets

Required Skills & Qualifications:

• Excellent verbal communication skills in English and Hindi

• Comfortable with outbound and inbound calling

• Ability to handle patient queries with empathy and professionalism

• Basic knowledge of CRM tools, WhatsApp, and Excel (preferred)

• Target-oriented and persuasive personality

• Prior experience in healthcare, cosmetic, hair transplant, or aesthetic clinics is a plus

Preferred Candidate Profile:

• Experience in telecalling, in sales

• Familiarity with handling social media leads

• Female candidates only

• Immediate joiners preferred

What We Offer:

• Fixed salary + attractive performance-based incentives

• Training on hair transplant procedures and patient handling

• Growth opportunities in healthcare sales and patient coordination

• Friendly and professional work environment

• It is a Full Time Sales / Business Development job for candidates with 6 months - 4 years of experience.