Telecaller

Location: C-1/117, road, opposite ST Marks school, Block C1, Janakpuri, New Delhi, Delhi, 110058

Job Type: Full-Time

Job Summary:
We are looking for an experienced, enthusiastic, and customer-friendly Telecaller to join our salon team. The candidate will be responsible for handling client calls, scheduling appointments, promoting services, and maintaining customer relationships over the phone. The role demands excellent communication skills, a polite and convincing tone, and the ability to manage customer queries efficiently.

Key Responsibilities:

• Make outbound calls to potential and existing clients for appointment bookings, confirmations, and follow-ups.

• Handle inbound calls, answering queries related to services, offers, packages, pricing, and appointment availability.

• Follow up with clients for appointment reminders, service feedback, and ongoing promotions.

• Coordinate with the front desk and service teams to ensure a smooth customer experience.

• Address and resolve client concerns in a professional and timely manner.

Candidate Requirements:

• Minimum 1–2 years of telecalling or customer service experience, preferably in a salon, spa, wellness, or hospitality industry.

• Excellent communication skills in English and local languages.

• Confident, polite, and customer-focused attitude.

• Basic knowledge of salon services and client management systems is an advantage.

• Proficiency in maintaining records via CRM software or Excel.

If you have strong communication skills, a pleasant personality, and a passion for client service, we’d love to meet you!

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹12,000.00 per month

Schedule:

• Day shift

• Monday to Friday

• Morning shift

Supplemental Pay:

• Commission pay

Language:

• Hindi (Preferred)

• English (Preferred)

• It is a Full Time Sales / Business Development job for candidates with Freshers.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 10th Pass and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹13000 per month + Incentives that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., THE HAIR MAHAL.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 4 Telecaller at THE HAIR MAHAL
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has 10:00 AM - 07:00 PM timing.