Outbound Calling: Call potential customers from the existing database and new leads to inform them about vehicle offers, new models, test drive options, and dealership services.
📋 Lead Generation: Identify and qualify customer needs and pass on warm leads to the sales team.
📅 Appointment Scheduling: Fix showroom visit appointments for test drives or consultations.
💬 Follow-Ups: Regularly follow up with prospects who have shown interest or visited the showroom.
📊 Database Management: Maintain detailed records of calls, leads, and customer interactions in the CRM system.
🚘 Product Knowledge: Stay updated on all automobile models, features, variants, prices, and ongoing promotions.
🤝 Customer Handling: Address basic customer queries, concerns, and objections politely and effectively.
📈 Target Achievement: Meet daily/weekly/monthly call and appointment targets.