Telecaller

Key Responsibilities

• Identify and approach potential customers through direct sales, referrals, field visits, and promotional activities.

• Explain credit card features, benefits, fees, and eligibility criteria to customers clearly and accurately.

• Achieve assigned monthly and quarterly sales targets.

• Collect and verify customer documentation required for credit card applications.

• Ensure proper submission of applications and follow up until approval.

• Maintain accurate records of sales activities and customer interactions.

• Provide after-sales support and resolve customer queries professionally.

• Ensure compliance with internal policies, banking regulations, and KYC guidelines.

Required Qualifications

• High school diploma or bachelor’s degree in Business, Marketing, Finance, or related field.

• Prior experience in banking, financial services, or credit card sales preferred.

• Strong communication and negotiation skills.

• Target-driven and self-motivated personality.

• Basic knowledge of financial products and banking procedures.

Key Skills

• Sales and persuasion skills

• Customer service orientation

• Relationship building

• Time management

• Ability to work under pressure

• Team collaboration

• It is a Full Time Sales / Business Development job for candidates with 1 - 6+ years Experience.