Sales Telecaller

• Outbound Calls: Make high-volume outbound calls to prospective or existing customers using approved scripts.

• Pitch & Promote: Present and explain product or service features clearly to drive sales or set up appointments.

• Handle Inquiries: Answer customer questions, address concerns, and resolve basic complaints professionally.

• Lead Generation & Follow-Up: Qualify leads, record customer feedback, and follow up with interested prospects.

• CRM Management: Log call outcomes, update customer details, and maintain accurate daily logs in the company database.

• Target Achievement: Meet or exceed daily and monthly calling, lead, or sales quotas.

Requirements & Qualifications

• Education: High school diploma, GED, or a Bachelor’s degree in any stream.

• Experience: Prior experience in telecalling, telesales, or customer service is preferred (freshers with good communication skills may apply).

• Language Skills: Proficiency in local languages and/or English with a clear, polite tone.

• Soft Skills: Active listening, strong persuasion, patience, and resilience when handling rejections.

• Technical Skills: Basic computer knowledge and familiarity with CRM software or spreadsheets.

Working Conditions

• Work Type: Office-based / Remote / Hybrid (depending on company policy).

• Shift: Standard day shift or rotational shifts.

If you want to customize this template, tell me:

• What industry or product is this for (e.g., real estate, EdTech, banking)?

• Is this inbound (receiving calls) or outbound (making calls)?

• What are the language requirements?

• It is a Full Time Sales / Business Development job for candidates with 0 - 2 years of experience.