Job Description – BPO Recruiter Requirement
Position: BPO Customer Support / Process Executive
Locations: Noida, Hyderabad, Thane, Mumbai, Chennai & Bangalore
Employment Type: Full-time | Work From Office
Job Responsibilities:
Handle customer queries through Voice, Non-Voice, Email & Chat channels.
Provide accurate and timely resolution to customer concerns.
Handle international customers professionally.
For Sales/Outbound processes, make outbound calls and achieve assigned targets.
Maintain proper records of customer interactions and update the required systems.
Follow company policies, process guidelines and quality standards.
Meet daily/monthly performance and productivity targets.
Coordinate with internal teams whenever required.
Eligibility:
HSC / Undergraduate / Graduate candidates can apply.
Freshers and experienced candidates eligible as per process.
Good English communication skills preferred for international processes.
Comfortable working in rotational/multiple shifts.
Immediate joiners preferred.
Salary: Up to ₹6.5 LPA
Take-home: Up to ₹44,000+, depending on experience and process.
Benefits: Cab/transport facility available for selected processes.
Recruitment Process:
CV Screening → Recruiter Call → Communication/Assessment → Client Interview → Selection → Documentation → Joining