The Inside Sales Executive will be responsible for generating leads, nurturing prospects, and closing sales for our range of electronic gadgets and accessories. The role involves interacting with B2B and B2C customers through phone, email, and online channels, maintaining customer relationships, and meeting sales targets.
Manage inbound and outbound sales calls, emails, and chat inquiries.
Present, promote, and sell electronic gadgets and accessories to potential customers.
Understand customer needs and recommend suitable products.
Generate qualified leads and maintain an active sales pipeline using CRM tools.
Follow up with leads to convert them into sales.
Coordinate with logistics and operations for smooth order fulfillment.
Achieve monthly and quarterly sales targets.
Maintain detailed records of customer interactions and sales activities.
Stay updated with market trends, competitor products, and new technologies.
Provide feedback to the marketing and product teams for continuous improvement.