The Telecaller will be responsible for handling inbound and outbound calls, converting IndiaMART packaging inquiries into qualified leads, maintaining follow-up discipline, and supporting the sales team with appointment setting, lead filtration, and client communication. The role requires strong communication skills, fast response time, and an understanding of printing & packaging products.
Required Skills:-
Core Skills
Excellent communication & telephone etiquette
Strong follow-up discipline
Basic understanding of printing & packaging materials
Ability to handle IndiaMART dashboard (lead response, chat, inquiry tracking)
Ability to explain product details confidently
Lead generation & appointment setting skills