Telecaller

Job Title: Telecaller Executive (B2C Calling)

Location: Mirai Skin & Hair Clinic, Ahmedabad
Job Type: Full-time

Job Summary:

Mirai Skin & Hair Clinic is looking for an enthusiastic and persuasive Telecaller Executive (B2C) to join our growing team. The ideal candidate will be responsible for reaching out to potential and existing clients, explaining our advanced skin and hair treatments, and converting leads into appointments. This role requires excellent communication skills, a friendly attitude, and a passion for helping clients look and feel their best.

Key Responsibilities:

• Make outbound B2C calls to leads generated through online ads, social media, and walk-in inquiries.

• Handle inbound calls from customers seeking information about treatments and ongoing offers.

• Explain clinic services such as Microblading, Laser Hair Removal, Botox, Fillers, Medifacials, Chemical Peels, Skin Boosters, and Hair Treatments.

• Understand client concerns and recommend suitable treatments with confidence and clarity.

• Schedule and confirm appointments with doctors and therapists.

• Maintain accurate client data and follow up on leads until conversion.

• Achieve daily and monthly call/conversion targets.

• Coordinate with the front desk, marketing, and counselor teams for smooth operations.

• Maintain a positive and professional tone in every conversation to reflect the clinic’s premium brand image.

Required Skills & Qualifications:

• Minimum 1–3 years of experience in B2C calling, telemarketing, or customer service (experience in a clinic, salon, or wellness center preferred).

• Excellent communication and persuasion skills in English, Hindi, and Gujarati.

• Strong ability to build rapport and convert leads through conversations.

• Basic computer knowledge — familiar with CRM tools, Excel, or Google Sheets.

• Goal-oriented, self-motivated, and well-organized.

Education:

• Graduate (any stream)

Salary & Benefits:

• Salary: ₹8,000 – ₹20,000 per month (based on experience)

• Attractive incentives on conversions and performance.

• Training and guidance on all clinic services.

• Opportunity to grow into senior sales or counseling roles.

• Supportive and professional work culture.

Work Schedule:

• 6 Days a week (Sunday Off)

• Timing: 10:00 AM – 7:00 PM

• It is a Full Time Sales / Business Development job for candidates with 0 - 1 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹8000 - ₹14000 per month + Incentives that depends on your interview. It's a Full Time job in Ahmedabad.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Mirai Skin & Hair Clinic.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 1 Telecaller at Mirai Skin & Hair Clinic
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has 10:00 AM - 07:00 PM timing.