Telecaller

Job Summary:

We are looking for a motivated and confident Telecaller to handle outbound and inbound calls, promote products or services, and provide excellent customer support. The ideal candidate should have good communication skills, a positive attitude, and the ability to achieve targets.

Key Responsibilities:

• Make outbound calls to potential and existing customers.

• Explain products or services to customers and answer their queries.

• Follow up on leads generated through marketing campaigns.

• Maintain customer details and call records in the CRM system.

• Meet or exceed daily/weekly/monthly call and sales targets.

• Handle customer complaints professionally and escalate issues when necessary.

• Build and maintain positive relationships with customers.

• Provide feedback to the team leader/manager on market trends and customer responses.

Required Skills and Qualifications:

• Education: Minimum 12th pass / Graduate in any discipline.

• Experience: 1–6 years in telecalling, telesales, or customer service .

• Excellent verbal communication skills in English, Hindi.

• Basic computer knowledge and familiarity with CRM tools.

• Persuasive, energetic, and self-motivated personality.

• Ability to work under pressure and meet targets.

Preferred Skills:

• Experience in Retail industry.

• Multilingual communication ability.

• Prior experience in handling customer databases or lead management systems.

• It is a Full Time Sales / Business Development job for candidates with 6 months - 6+ years Experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be All Education levels and above with 6 months - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Max Standard Stores Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 3 Telecaller at Max Standard Stores Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has 09:00 AM - 06:00 PM timing.