Lead Generation & Sales: Make outbound calls to prospective customers using provided leads or databases to promote products/services and secure sales.
Customer Engagement: Handle inbound inquiries, address customer questions, and provide tailored solutions to meet their needs.
Sales Targets: Achieve or exceed monthly and quarterly sales quotas while maintaining high customer satisfaction.
CRM Management: Accurately record customer interactions, update client information, and track sales progress in the CRM system.
Product Knowledge: Stay informed about product offerings, pricing, and promotions to effectively communicate value to customers.
Follow-Ups: Conduct follow-up calls to nurture leads, resolve concerns, and close pending deals.
Team Collaboration: Work closely with the sales team and management to align on strategies and share feedback on customer trends.