Position: Telecaller Executive
Location: Lifero Skin & Hair Clinic (All Branches)
Department: Sales / Customer Support
Salary Range: ₹15,000 – ₹18,000 per month
Make outbound calls to prospective patients regarding clinic treatments, offers, and packages.
Handle inbound calls and patient inquiries in a polite and professional manner.
Explain clinic services, treatment benefits, and answer general patient queries.
Schedule and confirm patient appointments accurately.
Follow up with prospective patients to increase conversion rates.
Maintain detailed call records, leads, and appointment logs in the system.
Coordinate with the clinic front desk and medical team for smooth patient management.
Ensure excellent customer service to maintain a positive image of the clinic.
Requirements:
Good communication skills in Hindi, English, and Marathi (preferred).
Basic computer knowledge (MS Office, Clinic Software).
Pleasant voice and good telephonic manner.
Ability to handle targets and work under pressure.
Prior experience in telecalling or customer service is preferred but not mandatory.