Telecaller

A telecaller's job involves promoting products/services, handling customer inquiries, and managing sales leads through inbound and outbound calls. Key responsibilities include explaining product features, resolving complaints, maintaining accurate customer records in a CRM, achieving sales targets, and collaborating with sales and marketing teams. Strong communication, persuasion, attention to detail, and the ability to manage stress are essential skills for this role.  

Responsibility:

• Sales & Lead Generation:

  Making outbound calls to promote products/services, explain features and benefits, and persuade customers to purchase or schedule appointments. 

• Customer Support:

  Handling inbound calls from customers to address their questions, concerns, and complaints. 

• Customer Relationship Management:

  Maintaining accurate records of customer interactions and updating databases or CRM systems. 

• Follow-Up:

  Following up with leads and existing customers to ensure satisfaction and foster strong relationships. 

• Target Achievement:

  Meeting or exceeding daily and monthly sales targets. 

• Problem Solving:

  Providing solutions to customer complaints and issues with patience and a positive attitude. 

Skills & Qualifications

• Excellent Communication: Strong verbal and interpersonal skills for effective customer engagement. 

• Persuasion & Confidence: The ability to persuade customers and handle objections professionally. 

• Active Listening: Listening carefully to understand customer needs and offer appropriate solutions. 

• Technical Skills: Basic computer skills for data entry, record-keeping, and familiarity with CRM software. 

• Time Management: Ability to handle multiple calls efficiently and prioritize tasks. 

• Patience & Resilience: The capacity to handle stressful situations and rejection calmly. 

• Language Proficiency: Strong command of the language(s) required for the role, with local language skills often being an advantage. 

• It is a Part Time Sales / Business Development job for candidates with Freshers.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹3000 - ₹10000 per month + Incentives that depends on your interview. It's a Part Time job in Noida.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 5 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Kosbridge Packaging Solutions Llp.
5. Is it a work from home job?
   Ans: Yes, it’s a work from home job and can be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 1 Telecaller at Kosbridge Packaging Solutions Llp
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has 09:00 AM - 05:00 PM timing.