Telecaller

Job Overview:

We are looking for a motivated and enthusiastic Telecaller to join our team. The ideal candidate will be responsible for initiating calls to potential customers, handling customer inquiries, and maintaining accurate records of conversations. You should have excellent communication skills, a persuasive approach.

Key Responsibilities:

• Make outbound calls to customers and clients to promote products or services.

• Handle inbound calls and address customer inquiries or complaints professionally.

• Understand customer requirements and provide relevant information or solutions.

• Maintain an accurate record of calls, customer details, and feedback in the company database.

• Follow up with potential leads and ensure timely follow-up as required.

• Provide feedback to the team and management regarding customer interactions and suggestions for improvement.

• Stay updated on product/service details and company policies to provide accurate information to customers.

Requirements:

• Education: Minimum high school diploma; a degree in any field is a plus.

• Experience: Previous experience in telecalling, telesales, or customer service is preferred but not mandatory.

• Skills:

• Excellent verbal communication skills in hindi, Marathi and english.

• Strong persuasion and negotiation skills.

• Patience, resilience, and a customer-centric approach.

• Basic computer skills and familiarity with CRM tools.

• It is a Full Time Sales / Business Development job for candidates with 0 - 6 months of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Kaizen Partners Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 2 Telecaller at Kaizen Partners Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has 09:00 AM - 06:00 PM timing.