Make outbound calls to prospective customers from the company's database.
Handle inbound customer inquiries professionally and efficiently.
Understand customer requirements related to buying, selling, or renting properties.
Explain property details, project highlights, pricing, and offers.
Qualify leads and schedule site visits or appointments for the sales team.
Follow up with customers regularly to maintain engagement.
Update customer information and call records accurately in the CRM.
Achieve daily call, follow-up, and lead conversion targets.
Coordinate with the sales team to ensure smooth customer handover.
Build and maintain positive customer relationships.