Telecaller

Job Title: Telecaller / Pre-Sales Executive | Work from home

Job Description:
We are looking for a motivated and confident Telecaller / Pre-Sales Associate to join our team. The candidate will be responsible for handling inbound and outbound calls, generating leads, and supporting the sales team through effective pre-sales communication.

Key Responsibilities:

• Make inbound and outbound calls to prospective and existing customers

• Explain company products/services and understand customer requirements

• Generate and qualify leads through pre-sales calls

• Maintain accurate call records and customer data in CRM or Excel

• Conduct follow-up calls to improve conversion rates

• Coordinate with the sales team to ensure smooth handover of qualified leads

Required Skills & Qualifications:

• Strong verbal communication skills

• Fluency in English and Hindi (additional languages are a plus)

• Prior experience in telecalling, pre-sales, or lead generation preferred

• Ability to handle customer queries professionally

• Basic knowledge of CRM tools and MS Excel

• Target-driven and self-motivated attitude

Experience:

• 06 months – 3 years of relevant experience

Job Type:

• Full-Time / Work From Home

• It is a Full Time Sales / Business Development job for candidates with 6 months - 3 years of experience.