Sales Telecaller

Telecaller Executive- Real Estate (Residential)

Company: Home Locator
Department: Sales / Lead Management
Location: Bengaluru
Employment Type: Full-Time
Experience: 0–2 Years
Salary: Fixed Salary + Performance-Based Incentives

About Home Locator

Home Locator is a real estate company focused on helping clients explore suitable property options. We aim to provide a seamless customer experience through effective lead management, client engagement, and professional service.

About the Role

We are looking for a confident, proactive, and detail-oriented Telecaller to connect with potential clients and verify their real estate requirements. The primary responsibility will be to contact leads, understand their property preferences, assess their level of interest, and identify genuine prospects for the sales team.

This role is ideal for candidates with good communication skills who enjoy interacting with people and working in a target-driven environment.

Key Responsibilities

• Make outbound calls to potential clients from the company's lead database.

• Verify client interest in buying, selling, or investing in real estate.

• Understand and confirm the client's budget, preferred location, property type, and purchase timeline.

• Assess the quality and genuineness of leads based on the client's requirements and level of interest.

• Categorise leads based on their status, such as qualified, follow-up required, not interested, or unreachable.

• Share verified and qualified leads with the sales team for further engagement.

• Conduct follow-up calls to confirm client requirements and availability, wherever required.

• Maintain accurate customer information, call remarks, and lead status in the CRM.

• Achieve assigned daily calling targets and monthly lead verification targets.

• Coordinate with the sales team to ensure a smooth handover of qualified leads.

• Maintain professional communication and ensure accurate reporting of calling activities.

Candidate Requirements

• Graduate preferred; freshers with good communication skills are welcome.

• 0–2 years of experience in telecalling, customer service, telesales, or lead verification.

• Good verbal communication skills in Hindi and English.

• Basic computer knowledge and the ability to maintain records using CRM tools or Excel.

• Strong listening skills and the ability to understand customer requirements.

• Confident, organised, and comfortable making outbound calls.

• Ability to work in a performance-driven environment and achieve assigned targets.

Salary & Incentives

• Fixed Salary: ₹15,000–₹20,000 per month, depending on experience and suitability.

• Performance Incentives: Additional incentives for every successfully verified and qualified lead, as per the company's incentive policy.

• Monthly Performance Bonus: Additional rewards for achieving or exceeding assigned targets.

• Earning Potential: Higher monthly earnings based on performance and lead quality.

Incentives will be applicable only to genuine, verified, and qualified leads that meet the company's defined criteria.

Key Performance Indicators (KPIs)

• Daily outbound calling volume.

• Number of clients successfully contacted and verified.

• Number of genuine and qualified leads generated.

• Accuracy of client details and property requirements.

• Timely CRM updates and follow-ups.

• Achievement of monthly lead verification targets.

Why Join Home Locator?

• Opportunity to build a career in the growing real estate industry.

• Fixed monthly salary with additional performance-based incentives.

• Opportunity to develop communication, customer handling, and lead management skills.

• A performance-driven work environment with opportunities to grow.

Interested candidates can share their updated resume to explore this opportunity with Home Locator.

• It is a Full Time Sales / Business Development job for candidates with 6 months - 2 years of experience.