Location: Hyderabad, Telangana
Industry: [Gold industries ,gold bullion ]
Employment Type: Full-time
Working Hours: Day Shift, 6 days a week
Languages Required: [ Telugu, Hindi, English]
We are seeking a proactive and goal-oriented Telecaller to join our dynamic team. The ideal candidate will manage both outbound and inbound calls, effectively communicate with potential customers, and help drive sales growth.
Outbound Calls: Initiate calls to potential clients to introduce and promote the company’s products or services.
Inbound Calls: Respond to customer queries, resolve issues, and provide accurate information.
Lead Generation: Identify potential leads through cold calls or marketing campaigns and follow up on them to convert interest into sales.
Customer Engagement: Build rapport with customers to understand their needs and suggest appropriate solutions.
Data Management: Accurately record details of calls, including customer feedback and follow-up requirements, in the CRM system.
Target Achievement: Meet or exceed daily, weekly, and monthly targets for sales, lead generation, or customer interactions.
Collaboration: Work closely with the sales and marketing teams to align strategies and improve campaign effectiveness.
Experience: 1–2 years in telemarketing, telesales, or customer service.
Education: High school diploma or equivalent; a bachelor’s degree is a plus.
Communication: Excellent verbal and written communication skills.
Technical Proficiency: Familiarity with CRM tools and basic computer applications.
Sales Acumen: Demonstrated success in meeting sales targets.
Interpersonal Skills: Ability to build rapport with potential customers.
Organizational Skills: Strong time management and multitasking abilities.
Resilience: Ability to handle rejection and maintain a positive attitude.