Job Description: Customer Relationship & Business Development Executive
Company: GarhUp Home Services
Location: Jaipur, Rajasthan
Employment Type: Full-Time
About GarhUp
GarhUp is a home services company providing reliable household services, including home cleaning, plumbing, electrical services and other home maintenance solutions. We are looking for a motivated and confident individual to manage customer enquiries, generate bookings and build our network of service partners.
Key Responsibilities
1. Customer Support & Lead Conversion
- Handle incoming and outgoing customer calls.
- Respond to customer enquiries through WhatsApp.
- Understand customer requirements and suggest suitable services.
- Share service details, pricing and quotations with customers.
- Follow up with potential customers and convert enquiries into confirmed bookings.
- Maintain customer information and lead records.
- Coordinate with service professionals to ensure smooth service delivery.
2. Service Partner Acquisition
- Contact available service professionals such as cleaners, plumbers, electricians and technicians.
- Explain GarhUp's business model and partnership opportunities.
- Identify and onboard new service partners.
- Build and maintain strong relationships with service professionals.
- Follow up with potential partners and encourage them to join GarhUp.
- Maintain an updated database of active and potential partners.
Required Skills & Qualifications
- Good communication skills in Hindi and basic English.
- Confidence in handling phone calls and WhatsApp conversations.
- Good convincing, negotiation and follow-up skills.
- Basic knowledge of MS Excel and Google Sheets.
- Customer-focused and sales-oriented approach.
- Ability to manage multiple enquiries and tasks.
- Previous experience in telecalling, customer support, sales or business development will be preferred.
What We Are Looking For
- A proactive and responsible individual.
- Someone who can convert customer enquiries into actual business.
- Someone comfortable with calling and communicating with new people.
- A person who can independently build customer relationships and expand our service partner network.
Interested candidates can share their resumes with us.