Telecaller

Company: Franchise Hai

Location: ECIL, BUS STAND OPP 4 TH FLOOR.

Department: Telecalling

Position Type: Full-time

We are looking for a motivated and skilled Telecaller to join our team. The Telecaller will be responsible for making outbound calls to potential customers, handling inbound calls, and providing excellent customer service.

Role Objective

To connect with potential leads via phone calls, explain franchise business opportunities, and generate qualified appointments or inquiries for the sales team.

Key Responsibilities:

1. Outbound Calling:

Call potential customers from the given database or leads generated through marketing campaigns

Pitch franchise opportunities effectively and professionally

Set up appointments for sales team follow-ups

2. Inbound Call Handling

Attend to incoming calls and provide accurate information about Franchise Hai services

Resolve queries or redirect to appropriate departments

3. Lead Management

Record all call outcomes in CRM/software (interested, follow-up, not interested, etc.)

Follow up with warm leads at regular intervals

4. Customer Interaction

Build rapport with potential clients

Maintain polite, confident, and clear communication at all times

5. Reporting

Share daily call reports with the team leader or manager

Provide feedback on common customer questions or objections

Requirements

Minimum 12th pass; Graduation preferred

0–2 years of experience in telecalling / customer service / lead generation

Good command over Hindi and English (regional languages a plus)

Basic computer knowledge (CRM, MS Excel, WhatsApp Business, etc.)

Confident, persuasive, and target-oriented

What We Offer

Fixed salary 10000_12000

Providing one month internship and stipend

Training & script support provided

Growth opportunities into Sales or Team Leader roles

Supportive and performance-driven work environment

Working Hours:

Monday to Saturday – 10:00 AM to 6:30 PM

(Sunday off)

• It is a Full Time Sales / Business Development job for candidates with 0 - 1 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹12000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., FRACHISE HAI INDIA.
5. Is it a work from home job?
   Ans: Yes, it’s a work from home job and can be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 5 Telecaller at FRACHISE HAI INDIA
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has 10:00 AM - 06:00 PM timing.