Telecaller

Job Title: Tele caller

Department: Sales / Customer Service
Location: Siliguri
Employment Type: Full-time

Job Summary:

We are seeking a motivated and confident Tele caller to join our team. The ideal candidate will be responsible for making outbound calls, handling customer inquiries, generating leads, and maintaining good customer relationships to achieve business goals.

Key Responsibilities:

• Make outbound calls to potential or existing customers to inform them about products or services.

• Answer incoming calls and resolve customer queries or complaints.

• Identify customer needs and provide appropriate information.

• Generate sales leads and follow up with prospective clients.

• Maintain accurate records of calls and customer details in CRM.

• Achieve daily/weekly/monthly targets as assigned by the team lead.

• Build and maintain positive relationships with customers.

• Provide feedback to the management team about customer needs and market trends.

Required Skills and Qualifications:

• Minimum qualification: 10+2 / Graduate (any stream).

• Proven experience as a Tele caller(insurance background), Customer Care Executive, or similar role preferred.

• Excellent verbal communication skills in [English / Hindi / Nepali].

• Strong listening and problem-solving abilities.

• Basic computer knowledge and familiarity with CRM systems.

• Ability to handle rejection and remain motivated.

• Good interpersonal and negotiation skills.

Salary: 10,000/- To 12,000/-

Experience: 1/2 years (Insurance background)

• It is a Full Time Sales / Business Development job for candidates with 1 - 2 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹12000 per month that depends on your interview. It's a Full Time job in Siliguri.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 5 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Fly2infinity.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 10 Telecaller at Fly2infinity
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has 09:00 AM - 06:00 PM timing.