Telecaller

Job Title: Telecaller

We are looking for a confident and energetic Telecaller to communicate with customers over the phone. The ideal candidate should have good communication skills, a polite attitude, and the ability to handle customer queries while promoting company products or services.

Key Responsibilities

• Make outbound calls to potential and existing customers

• Explain products/services clearly and accurately

• Answer customer questions and resolve basic issues

• Follow up on leads and maintain customer interest

• Maintain call records and update customer information

• Meet daily/weekly calling and sales targets

• Handle customer complaints professionally and escalate when required

Requirements & Skills

• Good command of the English language (spoken)

• Strong communication and listening skills

• Ability to convince and negotiate with customers

• Basic computer knowledge (CRM, MS Excel is a plus)

• Positive attitude and willingness to learn

• Ability to work under targets and pressure

Educational Qualification

• Minimum: 12th Pass / Graduate (preferred)

Experience

• Fresher

Work Type

• Full-time

• Day Shift

Salary & Benefits

• Fixed salary

• Training provided

• It is a Full Time Sales / Business Development job for candidates with Freshers.