Key Responsibilities
Outbound Calls: Contact potential or existing customers to promote products, services, or schedule appointments.
Inbound Calls: Handle incoming inquiries, address complaints, and provide solutions.
Sales Target Achievement: Meet or exceed daily/monthly sales quotas and performance goals.
Customer Interaction: Explain product features, benefits, and pricing, and build rapport with prospects.
Data Management: Maintain, update, and manage customer records and call recordings in CRM software.
Follow-ups: Reconnect with leads to nurture them through the sales funnel.