A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
16,000 - 20,000 /month
Consulthagnos
Madhapur, Hyderabad
0 - 4 years Experience in Sales / Business Development
Full Time
Key Responsibilities
● Contact delinquent customers via calls to follow up on overdue payments.
● Manage BL/PL/Auto Loan portfolios across DPD (Days Past Due) buckets.
● Offer closure, settlement, or restructuring options aligned with internal policies.
● Maintain calling discipline and track PTPs (Promise to Pay), callbacks, and payments.
● Ensure RBI and internal compliance standards are met in customer communication and data handling.
● Maintain a high standard of customer experience through professional, respectful communication.
● Prepare and update call records, daily reports, and portfolio performance metrics.
