Employment Type: Full Time
Job Responsibilities
Handle outbound and inbound calls with customers, prospects and business enquiries.
Coordinate regularly with the Sales Team regarding leads, follow-ups, customer meetings and enquiry status.
Make sales pitching calls to potential customers and generate new enquiries/leads.
Follow up with customers for quotations, orders, payments and pending requirements.
Coordinate and schedule service calls, complaints and maintenance requirements with the service team.
Maintain proper records of customer enquiries, sales leads, service calls and follow-ups.
Prepare and maintain Excel sheets, MIS reports and daily/weekly follow-up reports.