Make outbound and inbound calls to customers and dealers.
Provide clear and accurate product-related information about EV 2-wheelers.
Coordinate with dealers for sales follow-ups, documentation, and queries.
Handle customer enquiries, complaints, and service-related follow-ups.
Maintain proper call logs, follow-up records, and CRM updates.
Work closely with the sales and service teams to support operations.
Achieve daily calling targets and ensure timely communication.
Build and maintain positive relationships with customers and dealers.