Telesales Executive – Personal Loans
Contacted potential and existing customers via outbound calls to promote personal loan products.
Understood customer financial requirements and recommended suitable loan options.
Explained loan features, eligibility criteria, interest rates, and documentation requirements.
Generated qualified leads and converted inquiries into successful loan applications.
Collected and verified customer information to ensure accurate application processing.
Coordinated with the operations and credit teams for smooth loan processing and timely disbursal.
Maintained customer records and updated lead status in the CRM system.
Achieved monthly sales targets while ensuring high customer satisfaction and compliance with company policies.
Built long-term customer relationships through regular follow-ups and effective communication.
Key Skills:
Telesales & Telecalling
Personal Loan Sales
Lead Generation
Customer Relationship Management (CRM)
Sales Negotiation
Loan Documentation
Communication Skills
Target Achievement
Follow-up & Conversion
MS Excel & Data Entry