Telecaller Inbound

Job Title: Inbound Telecaller / Customer Support Executive

Location: Gaur city 1 , Greater Noida
Employment Type: Full-time
Experience: 0–1 years

Job Summary

We are looking for a polite, confident, and customer-focused Inbound Telecaller to handle incoming calls from customers. The role involves answering queries, providing accurate information, resolving issues, and ensuring a positive customer experience.

Key Responsibilities

• Handle inbound calls from customers professionally and courteously

• Understand customer needs and provide correct information or solutions

• Respond to inquiries related to products, services, or company policies

• Resolve customer complaints and escalate issues when required

• Maintain accurate records of calls and customer interactions

• Follow company scripts, processes, and quality standards

• Ensure customer satisfaction and build positive relationships

Required Skills & Qualifications

• Good communication skills in [English / Hindi / Regional language]

• Basic computer knowledge (MS Office, CRM tools preferred)

• Strong listening and problem-solving skills

• Calm, patient, and customer-friendly attitude

• Ability to handle multiple calls efficiently

Interested Candidate can share their resume/CV on Whats'app 9310248567

• It is a Full Time Sales / Business Development job for candidates with 6 months - 1 years of experience.