A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
12,000 - 17,000 /month
Vocman India Private Limited
Vikas Puri, Delhi
6 - 36 months Experience in Sales / Business Development
Full Time
About the Role
We are looking for a Telecalling who can effectively communicate with customers, resolve queries over the phone, promote our products, generate leads, and maintain accurate records in the system.
Key Responsibilities
• Handle inbound and outbound customer calls.
• Understand and resolve customer queries professionally.
• Promote and merchandise company products telephonically.
• Generate leads through customer interactions and follow-ups.
• Maintain and update customer and lead information in the system.
• Record daily call details, customer responses, and follow-ups accurately.
• Coordinate with the concerned team for further assistance or query resolution.
• Ensure timely and accurate data entry and record maintenance.
Candidate Profile
• Good verbal communication and interpersonal skills.
• Basic computer knowledge and data-entry skills.
• Comfortable handling customers over the phone.
• Ability to explain products clearly and professionally.
• Good follow-up and organizational skills.
• Prior experience in telecalling, customer support, sales, or data entry will be preferred.
Role Highlights
Customer Support + Product Merchandising + Data Entry
Note: This is not a target-based role. The focus is on quality customer interaction, query resolution, product promotion, lead generation, and accurate data management.
