Telecalling roles with 1-2 years of experience typically involve outbound and inbound calls to generate leads, promote products/services, and handle customer queries, often in sales, BPO, or customer support settings. A salary of ₹20,000 per month aligns with mid-level positions in Indian cities like Bengaluru, Chennai, or Hyderabad, where incentives can boost earnings.
Key ResponsibilitiesMake outbound calls to potential customers to introduce products, conduct surveys, or nurture leads.
Handle inbound inquiries, resolve complaints, and provide product/service information while ensuring customer satisfaction.
Meet daily/weekly sales targets, maintain accurate records of interactions, and follow up on leads via calls or CRM systems.
Required Qualifications1-2 years of prior experience as a telecaller or in sales/customer service roles.
Strong verbal communication skills in English (and preferably Hindi/regional languages like Kannada/Tamil for Bengaluru roles); basic computer literacy for data entry.
Bachelor's degree preferred; ability to handle high call volumes and work flexible shifts, including possible work-from-home options.
Salary and Benefits₹20,000 monthly base is standard for this experience level, often with performance incentives, paid time off, and flexible schedules.
In Bengaluru, similar roles offer ₹20,000