Sales Tele calling

Health Response Advisor ( Gujarati Telecaller)

Roles & Responsibilities:

• The Tele-Consultant plays a crucial role in connecting with potential patients, understanding their healthcare
  needs, and scheduling appointments at our clinic. This position requires excellent communication skills, a
  patient-centered approach, and the ability to drive appointment bookings effectively.
  • Key Responsibilities:
  • ● Patient Consultation: Engage in consultative conversations to understand patients'
  • healthcare requirements, concerns, and preferences.
  • ● Appointment Scheduling: Schedule appointments for potential patients, ensuring an efficient use of clinic resources and provider availability.
  • ● Clinic Services: Provide information about the clinic's services, healthcare providers, and procedures to address patient inquiries.
  • ● Appointment Follow-Up: Conduct follow-up calls to ensure patients attend their scheduled appointments and address any questions or concerns.
  • ● Appointment Reminders: Send appointment reminders to confirmed patients to reduce no-show rates.
  • ● Database Management: Maintain accurate and up-to-date records of potential patients, appointments, and interactions in the clinic's CRM system.
  • ● Performance Targets: Achieve and exceed performance targets related to appointment booking and patient engagement.
  • ● Patient Feedback: Gather feedback and suggestions from potential patients to improve appointment booking processes and services.
  • ● Training and Development: Participate in ongoing training and development to stay updated on clinic services
  and communication techniques.

• It is a Full Time Sales / Business Development job for candidates with 0 - 6 years of experience.