Tele calling

A Tele caller Executive, also known as a Telecaller or Telesales Representative, is responsible for making and receiving phone calls to promote products or services, generate leads, and provide customer service. They engage with potential and existing customers, explain offerings, answer queries, and work towards achieving sales targets or other defined goals.

Responsibilities:

• Outbound Calling:

• Making calls to potential customers to introduce products or services, generate leads, and qualify prospects.

• Inbound Calling:

• Handling incoming calls from customers, addressing their inquiries, providing information, and resolving issues.

• Sales Support:

• Assisting with sales efforts by promoting products, cross-selling, and upselling, and following up on leads to convert them into customers.

• Customer Relationship Management:

• Building and maintaining positive relationships with customers, understanding their needs, and providing excellent customer service.

• Data Management:

• Maintaining accurate records of customer interactions, updating databases, and generating reports on call activities.

• Product Knowledge:

• Staying informed about the company's products, services, and promotional offers to effectively communicate with customers.

• Meeting Targets:

• Achieving daily, weekly, or monthly call targets, sales quotas, or other performance goals.

• Complaint Resolution:

• Addressing customer complaints and concerns professionally and efficiently, escalating complex issues to the appropriate department when necessary.

• Market Research:

• Gathering feedback from customers and conducting market research to identify customer needs and trends.

Skills and Qualifications:

• Excellent Communication Skills: Strong verbal communication skills, active listening, and the ability to clearly explain information.

• Persuasion and Negotiation Skills: Ability to persuade customers, handle objections, and close sales.

• Customer Focus: A customer-centric approach with a focus on building relationships and providing excellent service.

• Problem-Solving Skills: Ability to identify and resolve customer issues efficiently and effectively.

• Technical Proficiency: Familiarity with CRM systems, telephone systems, and basic computer operations.

• Sales Skills: Understanding of sales techniques, lead generation, and closing strategies.

• Time Management: Ability to prioritize tasks, manage multiple calls, and meet deadlines.

• Patience and Persistence: Ability to handle rejection and maintain a positive attitude.

• It is a Full Time Sales / Business Development job for candidates with 0 - 1 years of experience.

More about this Tele calling job

1. What is the eligibility criteria to apply for this Tele calling job?
   Ans: The candidate should be All Education levels and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹23000 per month + Incentives that depends on your interview. It's a Full Time job in Hissar.
3. How many working days are there for this Tele calling job?
   Ans: This Tele calling job will have 6 working days.
4. Are there any charges applicable while applying or joining this Tele calling job?
   Ans: No, there is no fee applicable for applying this Tele calling job and during the employment with the company, i.e., DIVVY SOLAR POWER AND SOLUTION PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Tele calling role?
   Ans: There is an immediate opening of 10 Tele calling at DIVVY SOLAR POWER AND SOLUTION PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Tele calling job?
   Ans: This Tele calling job has 10:00 दोपहर - 06:00 शाम timing.