Tele calling

Telecaller Role and Responsibility

• Knowing all the details of the product or service offerings.

• Regularly updating and obtaining the lists of individual contact details.

• Meet and exceed sales target set by the organization.

• Stay updated with market trends to better serve customers.

• Identify customer needs and provide solutions through the company’s products and services

• Build and maintain positive relationships with future prospects.

• Bringing clarification to the progress and performance-related expectations by conducting regular meetings.

• Conducting each function with the utmost respect, regardless of the behavior of the other.

• Keep record of every customer interaction and sales activities.

Telecaller Requirements

• Graduation or equivalent

• Priorly experience working as a telecaller or in a similar role

• Having done a sales-related training program

• Knowledgeable with computers

• Having exposure to cultural norms and diverse viewpoints

• Ability to change the communication style on unusual events

• Excellent interpersonal, research, and record-keeping skills

• Having the capability to receive critics without internalizing them

Telecaller Job Description Sample

We at FinoX are looking for a telecaller for contributing to the sales of our company. You will be responsible for maintaining good customer relationships and closing the sales deal over calls. A successful telecaller representative must be excellent at communication and must have superior people skills. They should also be comfortable and agreeable to represent the product or services over calls and resolve clients’ complaints and queries. In this role, you have to contribute to the company’s growth by bringing in customers.

Responsibilities

• Contacting current and potential clients to inform them regarding the product and service.

• Answering all queries and questions regarding the company and product.

• Understanding customers’ requirements by asking questions and closing the deal.

• Keeping the customer database maintained and updated.

• Taking and processing orders accurately.

• Preserve the company’s reputation by handling grievances.

• Facilitating companies’ sales by going the extra mile and meeting a sales quota.

• Keeping a record of all the sales calls and notes of useful information.

Requirements

• 1+ years of experience as a telecaller or any similar role.

• Proven track record of successfully achieving the sales quota.

• Knowledge of computer programs like CRM and telephone systems.

• Efficient with English.

• Excellent interpersonal and communication skills.

• Excellent negotiation skills and the ability to resolve issues.

• Having done B.Sc/BA will be an advantage.

• It is a Full Time Sales / Business Development job for candidates with 6 months - 1 years of experience.

More about this Tele calling job

1. What is the eligibility criteria to apply for this Tele calling job?
   Ans: The candidate should be All Education levels and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹21000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Tele calling job?
   Ans: This Tele calling job will have 6 working days.
4. Are there any charges applicable while applying or joining this Tele calling job?
   Ans: No, there is no fee applicable for applying this Tele calling job and during the employment with the company, i.e., COUNTRY HOLIDAYS TRAVEL INDIA PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Tele calling role?
   Ans: There is an immediate opening of 5 Tele calling at COUNTRY HOLIDAYS TRAVEL INDIA PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Tele calling job?
   Ans: This Tele calling job has 10:00 AM - 07:00 AM timing.