811-CEC Team Manager-Inbound-Digital Banking Kotak 811-Contact Centre Inbound - Manage and lead the inbound digital banking contact center team. - Oversee daily operations to ensure high-quality customer service for digital banking clients. - Coordinate with various stakeholders to optimize team performance and customer satisfaction. - Drive process improvements and ensure adherence to banking compliance and standards. - Responsible for team management, coaching, and performance monitoring in a fast-paced banking environment. - Role requires strong leadership skills and understanding of digital banking services. - Candidate should be adept at handling inbound customer queries related to digital banking products and services. - The position is based in Noida and involves managing a contact center team focused on Kotak 811 digital banking.
Other Details
It is a Full Time Sales / Business Development job for candidates with 1 - 6+ years Experience.
More about this Team Manager - Inbound Digital Banking job
What qualifications and experience are required for this Team Manager - Inbound Digital Banking position?
Ans : Candidates should have All Education levels with 1-7 years of experience.
What is the salary and job type for this role?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Team Manager - Inbound Digital Banking job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Phase II, Noida.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Team Manager - Inbound Digital Banking job is open for both male and female candidates.
Where is this job located?
Ans : This Team Manager - Inbound Digital Banking job is located in Phase II, Noida.
Why should you apply for this Team Manager - Inbound Digital Banking job?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.
A Naukri Group company
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Kotak Mahindra Bank Limited
Phase II, Noida
1 - 6+ years Experience in Sales / Business Development
Full Time
