Team Manager - Inbound Digital Banking

Not Disclosed

Kotak Mahindra Bank Limited

Phase II, Noida

1 - 6+ years Experience in Sales / Business Development

1 Opening

Full Time

Job Highlights

All Education levels

All genders

5 days working | Day Shift

Job Description

811-CEC Team Manager-Inbound-Digital Banking Kotak 811-Contact Centre Inbound - Manage and lead the inbound digital banking contact center team. - Oversee daily operations to ensure high-quality customer service for digital banking clients. - Coordinate with various stakeholders to optimize team performance and customer satisfaction. - Drive process improvements and ensure adherence to banking compliance and standards. - Responsible for team management, coaching, and performance monitoring in a fast-paced banking environment. - Role requires strong leadership skills and understanding of digital banking services. - Candidate should be adept at handling inbound customer queries related to digital banking products and services. - The position is based in Noida and involves managing a contact center team focused on Kotak 811 digital banking.

Other Details

It is a Full Time Sales / Business Development job for candidates with 1 - 6+ years Experience.

More about this Team Manager - Inbound Digital Banking job

What are the eligibility criteria for this Team Manager - Inbound Digital Banking job?
Ans : Candidates should have All Education levels with 1-7 years of experience for this Team Manager - Inbound Digital Banking job offered by Kotak Mahindra Bank Limited in Phase II, Noida.
What salary is offered for this Team Manager - Inbound Digital Banking job?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Team Manager - Inbound Digital Banking job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Phase II, Noida.
How many vacancies are there for this Team Manager - Inbound Digital Banking job?
Ans : There is 1 vacancy for this Team Manager - Inbound Digital Banking role.
Is this job open for all genders?
Ans : Yes, this Team Manager - Inbound Digital Banking job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Team Manager - Inbound Digital Banking position is Phase II, Noida.
What makes this Team Manager - Inbound Digital Banking job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.