Store Manager

GENERAL JOB DESCRIPTION

We are seeking a Store Manager to lead daily store operations and deliver a premium customer experience. This is a customer-facing role (not sales-driven), requiring excellent communication, refined presentation, and the ability to engage confidently with high-net-worth clients. The role also involves administrative support and ensuring world-class store standards.

DUTIES AND RESPONSIBILITIES

1.       Welcome and assist HNI/Ultra-HNI customers with personalized service.

2.       Provide accurate product information and tailored recommendations.

3.       Coordinate and support meetings for senior team members and clients.

4.       Maintain a luxury retail environment — organized, clean, and professional.

5.       Handle customer queries with discretion and ensure seamless resolution.

6.       Support store-related administrative and operational activities.

7.       Prepare and share quotations/proposals using software tools in a timely and professional manner.

KNOWLEDGE & SKILLS

·       Exceptional interpersonal and communication skills.

·       Polished, professional, and customer-first approach.

·       Ability to confidently interact with HNI/Ultra-HNI clients.

·       Strong organizational and time management abilities.

·       Presentable personality with refined grooming standards.

QUALIFICATION & EXPERIENCE

·       Graduation in any discipline.

·       1–3 years of experience in premium customer handling, retail, or store management.

·       Female candidates preferred.

·       Strong communication skills, professional etiquette, and presentable personality.

·       Working Days: 6 days a week (Sunday off)

·       Timings: 10:00 AM – 7:30 PM

·       Location: Grant Road (Mumbai) — easily accessible by public transport

• It is a Full Time Sales / Business Development job for candidates with 1 - 5 years of experience.