Senior Telecaller

Job Title: Senior Telecaller – Telesales (Working Capital)

Job Summary:
We are looking for an experienced Senior Telecaller to handle telesales activities for working capital and business loan products. The role involves lead generation, client onboarding, and maintaining strong relationships with SME/MSME clients.

Key Responsibilities:

• Handle outbound/inbound telesales calls for working capital solutions

• Generate and qualify leads from provided databases and self-sourcing

• Explain loan products, eligibility, documentation, and process clearly to clients

• Coordinate with sales/credit teams for smooth client onboarding

• Follow up with prospects to ensure closure of cases

• Maintain accurate call reports, lead status, and MIS

• Achieve daily, weekly, and monthly sales targets

• Mentor junior telecallers and support team performance

Eligibility & Skills:

• 1–5 years of experience in telesales/telecalling (finance preferred)

• Good knowledge of working capital, business loans, or MSME lending

• Strong communication, negotiation, and convincing skills

• Ability to handle objections and close deals over calls

• Comfortable with CRM and basic MIS reporting

Preferred Candidate:

• Background from Bank / NBFC / Fintech

• Target-driven and customer-focused

• Immediate joiners preferred

• It is a Full Time Sales / Business Development job for candidates with 0 - 6+ years Experience.