Senior Sales Executive - Customer Success

Signature Success, Sales Executive To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About : Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce is seeking an outstanding seller to join our India team as our Mumbai or Bangalore-based Signature Success Sales Executive. This is a senior, quota-carrying individual contributor responsible for driving growth of Signature Success across territories with some of our most strategic accounts. Operating as a trusted advisor at the executive level, this role partners closely with Core & Cloud Sales and Success leadership to position Signature Success as a critical component of customers’ long-term business and platform strategy. This role requires deep enterprise sales experience, strong executive presence, and the ability to navigate complex, multi-stakeholder environments across diverse India market. Key Responsibilities Own and exceed ACV and NNAOV targets for Signature Success Plans across the assigned territory Engage C-level and senior executives to position Signature Success as a strategic investment that accelerates value realization, adoption, and business outcomes Lead sophisticated discovery conversations to understand customer priorities, operating models, and technical complexity Drive complex deal cycles, including multi-year and multi-country opportunities Maintain rigorous pipeline management, forecasting accuracy, and executive-level deal hygiene Partner cross-functionally with license Salesm, Success, Services and Product teams to deliver a unified customer narrative Support and navigate customer escalations related to Signature Success, ensuring alignment and resolution Represent the voice of the customer back into the Success and Sales organizations Minimum Requirements Proven experience as a senior, quota-carrying IC (Key Account Director / Strategic AE) selling to large Enterprise customers Demonstrated success selling complex services, support, or SaaS solutions with large ACV and long sales cycles Strong executive presence with the ability to influence C-suite stakeholders Consistent track record of achieving or exceeding sales targets in a matrixed organization Experience managing complex, multi-stakeholder deals across multiple geographies Strong commercial judgment, negotiation skills, and forecasting discipline Preferred Experience & Attributes Experience selling within SaaS, PaaS, or enterprise cloud platforms Familiarity working across India Financial Services market and culture Trusted advisor mindset with strong business and technical acumen Highly autonomous, strategic, and outcome-oriented Can collaborate and influence in a “win as a team” environment Has a strong drive for results Strong engagement and communication skills Consultative selling experience Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Experience Level Executive Level