Sales Telecaller

Telecaller is responsible for making outgoing calls to potential or existing customers to promote products or services, generate leads, and provide customer support. They act as a bridge between the company and its customers, using communication skills to build relationships and achieve sales targets. Here's a more detailed breakdown of the role:Responsibilities:
Outbound Calling:Making a high volume of calls to potential customers to introduce products/services and generate interest.
Lead Generation:Identifying and qualifying potential customers through phone conversations.
Product/Service Explanation:Clearly and persuasively explaining the features and benefits of products or services to customers.
Customer Interaction:Addressing customer inquiries, resolving issues, and providing support over the phone.
Relationship Building:Developing and maintaining positive relationships with customers to foster trust and loyalty.
Database Management:Maintaining accurate records of calls, customer interactions, and lead information.
Sales Target Achievement:Meeting or exceeding daily and monthly sales targets and performance goals.
Collaboration:Working with team members to share best practices, improve sales techniques, and achieve overall team objectives.
Key Skills:
Communication:Excellent verbal communication and active listening skills are essential for effective customer interaction.
Sales Skills:Persuasiveness, negotiation skills, and the ability to handle customer objections are crucial.
Customer Service:Providing excellent customer service, addressing concerns, and building rapport.
Time Management:Effectively managing time, prioritizing tasks, and meeting deadlines.
Problem-Solving:Identifying and resolving customer issues efficiently and effectively.
CRM Software:Familiarity with customer relationship management (CRM) software is often required.
Product Knowledge:Understanding the company's products and services is essential for effective communication.
Resilience:Maintaining a positive attitude and staying motivated when facing challenges or rejections.

• It is a Full Time Sales / Business Development job for candidates with 0 - 1 years of experience.