Sales Telecaller

Sales roles involve driving revenue by identifying leads, understanding customer needs, presenting solutions (products/services), negotiating deals, closing sales, and nurturing long-term relationships, all while meeting targets and staying updated on market trends, spanning functions from prospecting to post-sale support. Core responsibilities across roles like Sales Rep, Executive, or Associate include prospecting, relationship building, presenting, handling objections, closing, and reporting, using tools like CRM for tracking. 

Key Sales Roles & Responsibilities

• Sales Representative/Executive: Sells directly to customers, manages a pipeline, presents solutions, negotiates, closes deals, and provides support.

• Retail Sales Associate: Assists in-store customers, processes transactions, handles returns, and maintains displays

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• Sales Manager: Leads teams, sets strategy, monitors performance, and mentors reps (often involves executive oversight). 

Core Responsibilities (Across Most Roles)

1. Prospecting & Lead Generation: Finding potential clients via cold calling, networking, referrals, or marketing.

2. Customer Needs Analysis: Conducting discovery calls to understand pain points and requirements.

3. Product/Service Presentation: Demonstrating offerings and explaining benefits.

4. Negotiation & Closing: Handling objections, finalizing terms, and securing sales.

5. Relationship Management: Building loyalty and ensuring satisfaction through ongoing support.

6. Reporting & Tracking: Using CRM (Customer Relationship Management) to monitor sales, activities, and forecasts.

7. Market Awareness: Staying current on industry trends, competitors, and products.

8. Collaboration: Working with marketing, customer success, and other teams. 

• It is a Full Time Sales / Business Development job for candidates with 0 - 1 years of experience.