A sales telecaller makes outbound calls to new and existing customers to promote products, generate leads, and close sales over the phone.
You can use the standard template below for hiring or planning purposes.
Job Summary
Role: Sales Telecaller / Telesales Executive
Objective: Drive revenue by pitching company products or services, nurturing prospects, and achieving monthly sales targets.
Key Responsibilities
Outbound Calling: Dial potential or existing clients using prepared scripts to introduce offerings.
Lead Nurturing: Follow up with interested prospects to move them through the sales pipeline.
Sales Conversion: Answer product questions, negotiate terms, and close sales deals over the phone.
Data Management: Update customer information and call notes accurately in the company CRM software.
Target Achievement: Meet or exceed daily and monthly call volume and revenue quotas.