Make daily outbound calls to retailers to take orders for FMCG products.
Build and maintain strong relationships with existing clients to encourage repeat business.
Share details about new products, promotional schemes, and offers.
Enter orders accurately into the system and coordinate with dispatch/logistics teams for timely deliveries.
Resolve customer queries related to products, pricing, availability, or delivery timelines.
Maintain a call log and prepare daily/weekly reports on orders booked and follow-ups made.
Meet or exceed daily call and order targets.
Gather market feedback and customer insights for internal reporting.