Sales Support Manager

A Sales Support Manager oversees the sales support function, ensuring efficient operations and providing essential support to the sales team to enhance productivity and customer satisfaction.

Key Responsibilities

• Manage Daily Operations: Oversee the daily activities of the sales support team, ensuring efficient order processing, data collection, and report preparation to support sales efforts.

• Streamline Processes: Develop and implement sales support policies and procedures to enhance team efficiency and improve communication within the sales department.

• Customer Interaction: Handle customer inquiries and complaints, ensuring high levels of customer satisfaction and resolving issues promptly.

• Sales Material Preparation: Oversee the preparation and distribution of sales materials, including presentations and proposals, ensuring accuracy and compliance with company standards.

• Training and Development: Facilitate training sessions for sales staff on product knowledge, sales techniques, and the use of Customer Relationship Management (CRM) systems.

• Data Analysis: Analyze sales data and reports to identify trends, forecast future sales, and provide insights for strategic planning.

• It is a Full Time Sales / Business Development job for candidates with 1 - 5 years of experience.