Job Purpose
To communicate with customers , assist them with product selection via video calls and WhatsApp, help in product photography, and manage online product uploads and billing.
Languages Required
Candidate must speak or understand at least one or more of these languages:
Tamil
Telugu
Malayalam
Additional helpful languages:
Hindi
English
Key Responsibilities
1. Customer Interaction
Talk to customers
Understand their product requirements
Suggest suitable handbags / clutches
Handle customer queries on phone and WhatsApp
2. Video Product Demonstration
Show products to customers via WhatsApp video call
Explain product features, colours, sizes and pricing
Help customers finalize orders
3. Product Photography
Take clear photos and short videos of products
Arrange products for display
Maintain photo library
4. Social Media Upload
Upload product photos to:
WhatsApp Broadcast
WhatsApp Status
Catalog systems
5. Order Processing & Billing
Prepare bills for customers
Share invoice via WhatsApp
Update order details in computer
6. Digital Work
Upload photos
Maintain product folders
Send product catalogs to customers
Skills Required
Basic computer knowledge
Familiar with WhatsApp Business
Basic mobile photography
Comfortable with video calls
Good communication skills
Basic understanding of sales
Preferred Candidate
Age: 20–35 years
Experience: 1–3 years in retail / sales / social media
Education: Minimum 12th pass or graduate
South Indian language knowledge preferred